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Terms of Service

Last updated: September 29, 2025

1. Acceptance of Terms

By accessing and using Insight by UNCAPT ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Insight is an AI-powered research operating system that helps researchers build knowledge graphs, analyse documents, and collaborate with intelligent agents. The Service includes:

  • Document upload and processing capabilities
  • AI-powered knowledge graph generation
  • Research collaboration tools
  • Data analysis and insights
  • API access for integration

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

  • Upload or process illegal, harmful, or inappropriate content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to the Service
  • Interfere with the proper functioning of the Service
  • Use the Service for commercial purposes without authorization

5. Intellectual Property

The Service and its original content, features, and functionality are owned by UNCAPT Pty Ltd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service. By using the Service, you grant UNCAPT a limited licence to process, store, and analyse your content solely for the purpose of providing the Service.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Payment Terms

If you purchase a paid subscription, you agree to pay all fees associated with your subscription. Fees are billed in advance and are non-refundable except as required by law.

We may change our pricing at any time. We will provide at least 30 days' notice before any price changes take effect.

8. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, UNCAPT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of New South Wales, Australia, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@uncapt.com

Address: Level 4, 83 Mount St, North Sydney NSW 2060 Australia

ABN: 15 641 190 552