Your research data
stays yours.

Data Security

• Encryption at rest & in transit

  All data encrypted using AES-256 at rest and TLS 1.3 in transit.

• Isolated Knowledge Banks

  Each customer's data is logically isolated — no cross-tenant data access is possible.

• Zero access by default

  Our engineers cannot access your documents without explicit customer approval.

• Individual or team access

  Each Knowledge Bank can be set to individual or team access at creation time.

Privacy & Compliance

• ISO 27001 Certified

  Internationally recognised information security management system certification.

• GDPR & Australian Privacy Act compliant

  Data subject rights — access, deletion, export — supported out of the box.

• No training on your data

  Your uploaded documents and queries are never used to train any model.

• Data residency

  Data processed and stored in Australia. Enterprise plans support custom residency.

Identity & Access Control

• SSO & SCIM

  SAML 2.0 integrations with Okta, Azure AD, and Google Workspace.

• Granular permissions

  Role-based access to Knowledge Banks: Admin, Editor, Viewer.

• Audit logs

  Every access and action is tracked and exportable for compliance accountability.

• MFA enforcement

  Multi-factor authentication can be enforced at the organisation level.

Platform Security

• Regular penetration testing

  Independent security firms conduct annual pen tests with a public bug bounty programme.

• Secure SDLC

  Code reviews, dependency scanning, and hardened CI/CD pipelines on every release.

• DDoS protection

  Global CDN and WAF provide enterprise-grade reliability and threat mitigation.

• 99.9% uptime SLA

  Infrastructure built for research availability — not just business hours.